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AI-powered IT operations


Predictive operations | Autonomous infrastructure | Always-on intelligence

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Overview

Transform IT from a support function into a strategic advantage

What if your IT infrastructure could do more than just keep the lights on? What if it could anticipate change, drive innovation, and align seamlessly with your boldest business ambitions? That future is already here.

Forward-looking enterprises are reimagining IT—not as a cost center, but as a strategic launchpad for growth, disruption, and leadership. In today’s world, digital transformation isn’t a buzzword—it’s a business mandate.

From multi-cloud ecosystems and AI-powered operations to future-ready data centers and secure digital workplaces, the journey is complex—and the stakes are high. Precision, speed, and adaptability aren’t just nice to have—they’re non-negotiable.

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Our core value proposition

Deep technology expertise

A consultative, business-aligned approach

Scalable, secure, and resilient solution

Our Services

IT infrastructure consulting
• Discovery & maturity assessments
• Business service transition and transformational delivery
• IT architecture, ideal migration, modernization, and strategic transformational roadmaps
• Services consolidation & optimization
• Predictive risk analysis, AI-driven capacity planning
• Disaster recovery, business continuity planning, and rollback strategies
AI-powered infrastructure operations
• Automated incident triaging & root cause analysis
• Predictive maintenance & anomaly detection
• Agentic AI-powered ServiceNow operations
• Behavioral analytics for ITSM (incident, problem, & change management)
• AI/ML-based compliance audit / sentiment analysis
Cloud & hybrid infrastructure services
• Cloud consulting & advisory
• AI-FinOps for cloud cost optimization
• Predictive scaling, intelligent cloud resource allocation
• Cloud agnostic migration & modernization
• Multi-cloud service implementation (AWS, Azure, GCP, Huawei, OracleCloud (OCI))
• Cloud operations & governance
• Infrastructure as code (IaC) deployment
• Platform & application modernization (AKS, GKE, PaaS)
Data center & core infrastructure services
• Data center design, architecture & consolidation
• AI-based capacity forecasting
• Real-time incident correlation
• HCI management (VMware, Nutanix, Hyper-V)
• Virtualization & workload migration
• Capacity planning & SLA management
• State of the art 24/7 NOC services
• Disaster recovery & business continuity
Network & connectivity solutions
• Software defined networking (SDN)
• SD-WAN implementation & transformation
• Network planning, engineering & optimization
• Private 5G & edge network deployment
• Network security & micro-segmentation
• AI-traffic routing, threat detection, & anomaly monitoring
Digital workplace & end-user computing
• 24/7 service desk support services
• Modern device management (MDM, OSD, Autopilot)
• Virtual desktop infrastructure (VDI)
• Proactive endpoint health monitoring
• Unified endpoint management
• Self-service enablement & automation
• Patch management & compliance
• Global access management (GAM)
• Remote access & support
• Virtual support agents
Security & identity services
• Identity & access management (IAM, IDAM, SSO)
• Directory services (AD, Azure AD)
• Certificate & federation services
• Vulnerability management (VulnBuddy)
• Endpoint security & application control
• Threat intelligence & behavioral access pattern analysis
ServiceNow & automation services
• ServiceNow implementation & consulting
• ITSM, ITOM, ITAM, App Engine, SecOps, CSM, RPA, SPM, PPM
• Automation engine & integration hub
• GenAI for ticket classification & knowledge summarization
• SprintNow platform
• NLP-powered workflows
• Autonomous ticket resolution
Tools & automation
• Data analytics
• Data modelling, deployment, & transformation
• Data visualization & precision monitoring
• Proactive alerting & anomaly detection
• Automated workflow architecture
• Multi-platform integrations enablement
• Platform analytics
Specialized offerings
• Demerger as a service (DMaaS)
• AI FinOps platform (value-based monetization)
• Custom app development using ServiceNow
• Compliance automation & audit trail analysis
• Real-time monitoring & event correlation
• Intelligent policy enforcement
• Event prediction & pattern matching

The difference we deliver

Smarter. Faster. Resilient by design.

At Mindsprint, we don't just deliver IT infrastructure—we redefine what’s possible. Our next-gen solutions combine AI-powered intelligence, deep technical expertise, and precision service delivery to empower enterprises with secure, scalable, and future-ready operations.<br><br> From cloud-native platforms to autonomous operations, we offer an integrated suite that modernizes, automates, and transforms your IT landscape—engineered for the digital age.<br><br> <span style="font-weight:bold;">Why Mindsprint infrastructure?</span>

99.9% uptime with proactive IT

Go beyond reactive support. We prevent issues before they occur and reduce mean time to resolve (MTTR), ensuring always-on performance.

Accelerated M&A readiness

Leverage our unique, productized solutions that fast-track IT separation and integration—outpacing traditional merger, demerger, and migration approaches.

AI-FinOps-driven cloud optimization

Our AI-powered cost intelligence engine delivers up to 75% verified savings, transforming cloud spend into a competitive advantage.

Unified intelligence across ITSM, ITAM & IAM

Integrate service management, asset tracking, and identity access using GenAI and Agentic AI for enhanced security and seamless user experience.

Next-gen NOC for operational excellence

Our intelligent Network Operations Center (NOC) ensures proactive issue resolution and real-time incident response—exceeding legacy managed service models.

Tailored solutions, not one-size-fits-all

We deliver industry-specific, fit-for-purpose IT solutions powered by deep partnerships—unlike generalist service providers

Impact snapshot

99.9%

availability for uninterrupted operations

90%

first call resolution rate

400+

global locations supported

22,000+

users served worldwide

120,000+

tickets handled annually

200+

certifications across secure IT infrastructure domains

Insights & resources

Rewiring Business Processes
Article

Rewiring Business Processes

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Service leader

Satish Bruno

Global Head of Infra, Cloud and Platform, Mindsprint

Are you ready to revolutionize your traditional infrastructure with our AI-first approach?

Let’s modernize, optimize, and elevate your IT operations—together. Turn your IT backbone into a strategic powerhouse
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Mindsprint exists to responsibly engineer the next generation of enterprises, driven by insight, innovation, and passion. With a proven track record spanning two decades, we are the partner of choice for high-impact, AI-driven technology solutions for clients across the globe in industries such as retail, agriculture, manufacturing, healthcare, and life sciences among others.
Our offerings include enterprise technology applications, business process services, cybersecurity solutions, and automation-as-a-service, delivered with a strong commitment to responsible innovation.
Headquartered in Singapore, Mindsprint has a global workforce of 3,200+ professionals across the US, UK, Middle East, India, Australia, and Africa.

Choose your innovation pathway, be it digital transformation strategy, IT consulting services, intelligent enterprise operations, cybersecurity, or the latest technology trends. Let us start a conversation. Let our minds sprint towards true digital transformation

Get in touch