A "cookie" is a file of information placed on your device when you visit a website. Cookies and similar technologies can enhance your user experience by saving your preferences and personalizing your online experience.
Certain jurisdictions require that your consent is provided before the use of certain cookies when you visit Mindsprint websites. If you access a Mindsprint website from one of these jurisdictions, you will be presented with information regarding your options via a cookie consent banner, including the option to accept or reject such cookies. You will be able to change such settings on the cookie consent banner.
There are certain cookies which are strictly necessary for the function and performance of our website which cannot be rejected.
Please refer to our Cookie Policy for more information
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How Mindsprint Uses Your Personal Information
Mindsprint uses your personal information to:
Develop and manage our relationships with you and our Business Partners. This includes: (i) delivering services or carrying out transactions that you have requested; (ii) providing information about Mindsprint products, services, transactions, and advertisements, that may be of interest to you; (iii) providing you a more consistent experience in interacting with Mindsprint, including by learning more about you and how you use and interact with Mindsprint websites, apps, products, and services; (iv) planning, managing, and performing under our contractual relationships with you; (v) providing aftersales support to you; and (vi) in the case of farmers, providing farm-management plans and enhancing farming capabilities.
Provide Traceability in the Supply Chain. Mindsprint is committed to empowering our customers and producers by providing traceability in the supply chain. Traceability allows for socially and environmentally responsible sourcing in the supply chain of our products. Accordingly, we use farmer and supplier personal information to enhance traceability and strengthen our partnerships with our farmers, suppliers, and buyers while improving our traceability-focused websites and apps and empowering our Business Partners and affiliates to make informed and responsible sourcing decisions.
Foster Careers. You may submit your resume and other information to apply for a job with us either through our sites or via email to an official Mindsprint email address. We use the information you submit solely for the purposes of considering applications and recruitment (and for purposes of our administration or management if you commence work for us), and not to market to you.
Communicate with you. This includes: (i) informing you of Mindsprint products, services, events and promotional activities that you requested or may be of interest to you; (ii) providing information about relevant Mindsprint products, services, and transactions, including, for example, pricing information, technical data, invoice, shipping, or production information, warranty or recall information, or information about product or service improvements; (iii) responding to questions or inquiries that you make, including customer service requests; and (iv) inviting you to participate in, or informing you of the results of, customer satisfaction or market research surveys.
Provide and improve our websites, apps, products, and services. This includes: (i) customizing them to your preferences or interests, making them more compatible with your technology, or otherwise making them easier to use; (ii) maintaining the security of and otherwise protecting them; and (iii) and developing new websites, apps, products and services .
Address legal issues. This includes: (i) complying with our obligations to retain certain business records for defined retention periods; (ii) establishing, exercising, or defending legal claims; (iii) complying with laws, regulations, court orders, or other legal process; (iv) detecting, preventing, and responding to fraud, intellectual property infringement, violation of our contracts or agreements, violations of law, or other misuse of Mindsprint websites, apps, products or services; and (v) protecting Mindsprint’ s rights or property, or yours or others’ health, safety, welfare, rights, or property.
Manage office visitors. If you visit an Mindsprint office, we may collect personal information about you, including, but not limited to, your title, name, address, phone number, email address, business or company affiliation, government identification (driver’s license, passport), and other details you provide. We process this information for a variety of purposes, including to generally manage your visit, to verify your identity, to provide access to our facilities and systems, for security and other safety purposes, to communicate with you regarding your visit, to provide information we believe may be of interest to you, including regarding our services, for purposes disclosed at the time a visitor provides Personal Information or otherwise with consent.
Process with your consent. We also use your personal information for other uses consistent with the context in which the information was collected or with your consent. Where you provide us with the personal data of any other individual, you confirm that you have notified the individual of the purposes to which you are providing Mindsprint with that third party's personal data and you have obtained the person's consent or that you are legally authorised to consent on their behalf to providing Mindsprint with that person's personal data.
In certain jurisdictions, consent is the primary ground on which personal data may be processed by an organization. In those jurisdictions, processing personal data in connection with the performance of a contract or legitimate purposes is not recognized as an accepted ground on which personal data may be processed. Accordingly, if you are a resident in such a jurisdiction, you agree that consent will be the ground on which Mindsprint will process your personal data instead of performance of a contract or legitimate purposes.
Note that we can anonymize or aggregate any of the information we collect and use it for any purpose, including for research and product-development purposes. Such information will not identify you individually.
When We Share Your Personal Information
We will not disclose your personal information except under a lawful and measured basis as follows:
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With other Mindsprint entities. We share your personal information with other Mindsprint entities, including those in different countries. When we do so, these other Mindsprint entities will use your information in a manner consistent with this Privacy Statement, any applicable Specific Privacy Statements, and all applicable privacy and data protection laws.
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Support services. We also share your personal information with third parties we hire to perform support services for us. These third parties are required to use the personal information we share with them only to perform services on our behalf and to treat your personal information in compliance with all applicable privacy and data protection laws.
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Business partners. In some cases, we will share your personal information with third parties who partner with us to provide products and services to our customers, such as distributors in our commercial operations or even with non-governmental organizations who share in our commitment to traceability and sustainability when it comes to farmer and sourcing data. If we do so, we require these third parties to use that information in a manner consistent with this Privacy Statement, any applicable Specific Privacy Statements, and all applicable privacy and data protection laws.
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Legal obligations. We will also share your personal information with third parties when we have a good faith and belief that disclosure is necessary: (i) to comply with a law, regulation, court order, or other legal process; (ii) to detect, prevent, and respond to fraud, intellectual property infringement, violation of our contracts or agreements, violation of law, or other misuse of Mindsprint websites, apps, products or services; (iii) to protect Mindsprint’ s rights or property or yours or others’ health, safety, welfare, rights, or property; or (iv) under similar circumstances. If such an event occurs, we will take appropriate steps to protect your personal information.
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Sale of business. In the event that our business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
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With permission/at your request. We will also share your information with your permission or at your request.
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Anonymously. We share anonymized or aggregated information internally and with third parties for any purpose. Such information will not identify you individually.
