Digital transformation is no longer just a future vision for retail - it has become an immediate imperative. As omnichannel experiences become standard, retailers must move beyond merely adopting technology to fully integrating it into their operations. Success now hinges on leveraging smarter tools alongside agile, data-driven decision-making processes that can swiftly adapt to evolving customer demands.
In this Forbes article, Mindsprint’s Chief Business Officer, Nitesh Mirchandani, presents a practical framework for maximizing digital investments. He highlights the critical role of strong data discipline, seamless IT-business alignment, and fostering a culture of innovation. Together, these pillars enable end-to-end traceability, real-time visibility, and scalable growth across the retail ecosystem. Central to this transformation is data agility—breaking down silos and creating integrated data systems that empower retailers to personalize experiences, streamline operations, and align technology with strategic business goals for lasting success.
